So this evening i called Virgin Mobil at 5:19pm. I was able to connect to an office in the Philippines and spoke with Eilleen (id #5223851) who was in the customer service representative department. She told me that for some unknown reason when i topped up and tried renewing my account (which should have been due on November 2nd ) anyway when i tried renewing it didn’t “take” and she said i now needed to call in each time i need to pay for my monthly charges instead on just putting in the top up pin and having it start through the phone. So by 5:50pm I thought i had everything fixed.
Silly me….
I went to check my minutes and my phone and then remembered I wanted to talk to a virgin Mobil representative about the 112392872294 number that kept showing up… and even though there was supposed to be a block on the number since September it did not stop… in fact…
10/22/10: 112392872294 was called 1 time
10/23/10: 112392872294 was called 2 times
10/25/10: 112392872294 was called 5 time
10/26/10: 112392872294 was called 2 times
10/27/10: 112392872294 was called 1 time
10/30/10: 112392872294 was called 1 time
11/01/10: 112392872294 was called 1 time
11/02/10: 112392872294 was called 1 time
11/03/10: 112392872294 was called 3 times
11/04/10: 112392872294 was called 3 times
11/05/10: 112392872294 was called 3 times
11/06/10: 112392872294 was called 6 time
11/07/10: 112392872294 was called 2 time
11/08/10: 112392872294 was called 4 time
11/09/10: 112392872294 was called 5 time
11/10/10: 112392872294 was called 1 time
11/11/10: 112392872294 was called 2 time
11/12/10: 112392872294 was called 3 time
11/17/10: 112392872294 was called 5 time
When i called back ( starting at 7:35pm ) i found out that 11 minutes were used on my plan and i had only called to make a test call ( at 7:17pm) and leave a message on my voice mail. It was a total of 47 seconds but instead of being charged one minute i was charged 11 minutes. I spoke with George ( id# 701859 ) from the central America office of Nicaragua. He told me he would credit me the 10 minutes ( gave me a confirmation number of ( 3-h1I9n91). He said he thought I wouldn’t have any more calls from the 112392872294 number. He also told me how i was supposed to put in a new code for my pass code and also told me how to leave a new voice message on my phone. He told me in 5 minutes i should be able to check my account and see the credit and the phone will be set without any spoofing…. or so i thought….
So i changed my pass code and information and message for my phone at 8:00pm(11/17/10) no messages @8:04pm
8:06pm a test call time of 47 seconds on my phone
8:07pm 11/17/2010 to check voice mail used 1 minute 6 seconds
8:13pm still showing 11 minutes used on website and in my account
8:43pm called back virgin Mobil again got Nicaragua
this time i spoke with a man named Jeff id# (209296)
I explained that the 11 minutes used had not been credited yet and he said the confirmation number in the computer (after I gave Jeff and George my pin numbers these men or anyone on the phone were able to get into my virgin Mobil account)
Jeff said the confirmation number for the 10 minute credit was 3-h1hrut and then he proceeded to say that there were 8 of the credit minutes already used. He also tried telling me that when ever i check my voice mail I will be charged minutes from now on even though i hadn’t been charged before. I asked to speak with his manager… he put me on hold and from 858pm until 9:06pm then he hung up on me…. So who is telling the truth? and who is lying? and what is ever going to happen to the minutes and the phone number? Help…. Do you have any idea how much having your phone number messed up or having anyone stealing your messages or your phone number?
When i started trying to fix all this when I opened the account… remember when i told you i had to speak with customer service for hours… i mean many hours… about these bogus minutes that we used…
I think it is still messed up….. i told all three customer reps that i would be putting this information in the website and emailing it to the police and lawyers….
I have been trying to get more information on identity theft…. some great guys in the west law reference area….. so this is what i want to prove….
that the girls who have stolen phones are culpable of identity theft for impersonating the owner of the phone… right?
that girls who have stolen clothing or worn clothing with the intent to impersonate another person and did so without the permission of the owner of the clothing… that has committed a form of identity theft… and each and every time these girls have knowingly and willfully and in a premeditated fashion went ahead and trespassed onto private property… broke into a private residence and then proceeded to impersonate the owner of the home.. or claimed to be someone they were not…. then these girls should be charged for each and every time they committed this form of identity theft right?
When going through the penalties and the fines.. each count of identity theft would be up $10,000.00 and time in prison… so just say….since 2003… one time a month when someone broke the law by breaking into a home and stealing clothing or even wearing your clothes … ( uck.. how invasive and disgusting right? ) / but just one month time 12 months… 8 years….. = 96 times then charge those girls with the fines of up to 10,000.00 that would be a cost of $960,000.00….. right? maybe if they were fined and put in jail to be a deterrent for the crimes they commit … maybe they will stop committing crimes right? i mean in Saudi when someone steals once and has their hand cut off… they most probably don’t do it again…. it works!.. capital punishment works!
&nbs
p; so if…..
identity theft includes a “voice print” and even fingerprints and physical appearance…. as a part of the definition and criteria for a person’s identity…… it would make sense that anyone who mimics or impersonates you( without your permission and with the intent to defraud ) on the phone or in person…. these criminals… (or actors… or con artists… what should be the correct terminology for this group of( slime?)… people) …. they would be committing identity theft as well…..and ea VERY TIME THEY COMMIT THIS CRIME THEY SHOULD BE CHARGED WITH IDENTITY THEFT AND SHOULD BE PUNISHED FOR THEIR CRIMES ESPECIALLY WHEN IT HARMS ANOTHER PERSON.. AND CREATES A VICTIM FROM THEIR CRIMES….