To whom it may concern:              September 11th 2010
I just switched over my phone number 239-287-2294 from Metro PCS on September 02nd 2010.  I went to check my   minutes and found out that 248 minutes were said to have been used.  I went on line and at first couldn’t access my account then, found that a ton of calls to a ( 11239-287-2294) number were on my account.  I know that yesterday ( 02/10/10) I did not even turn on my phone until  after 7pm and the print out of the phone calls claimed that i had made phone calls at 5:00pm/ at 3:45pm/ at 2:48pm and at 2:14pm so not only did I not use the phone nor call myself… this fraudulent misuse of my phone account has cost me jobs as i use this phone number as my work phone as i am an assistant director of a business.  I called the police and i called your help line that directed me to three different people in the Philippines.  First I spoke with :  Anal ( id#1301434) then Shinne ( id#82410) then the supervisor Lenn ( id#56552) Lenn said she would block the number ( 11239-287-2294) and would erase all the phone calls made so far this month.  also  be used. 

I am on line today checking everything and did not see where tha phone number was blocked I tried to block the number myself and it would not block.  It claimed the number would not block due to it not being a legitimate number.. i also see that changes in the original calls i mentioned previously were on the account but additional calls  were on the account made at :  8:16pm, and 9:48pm were also calls i did not make.  When I printed out this version of my phone account I also see that the calls were not erased just  bonus minutes wee added to make up for all the fraudulent calls made.  I am willing to press charges and would like the people responsible for this criminal activity and illegal and fraudulent misuse of cell phones.  I know when I had this phone number with sprint ( approx. 2 years ago then switched to metro PCS then now to Virgin Mobil may be the same criminals who somehow charged up 700-900 dollars worth of charges when we had our phone  service with Sprint.  I had the woman Lenn check and verify that the serial number on the phone is the same as the serial number on the phone in my possession but i am still under the assumption that something is wrong.  she was supposed to call me after 10-15 minutes on my cell last evening after talking on the phone with her until 1 or 2 am trying to resolve this situation… I never   received a call I believe a criminal element is involved and wold like to take them to court and make sure they are put in jail.  What they have done to my life, my business, and my personal connection to my friends and family is unforgivable.

I am trying to rectify this situation and not allow any more of the criminal behavior to go unpunished.  I need your assistance in this matter and advice in how to rectify this situation.  Is there a way to track down the telephone number 11239-287-2294(?) To make sure that the phone number is correct on my actual phone?  To see if any clone phones have been created?  I will find out the exact dates the phone number was held by Sprint and Metro PCS but is there any other information needed to verify that this criminal behavior has been going on for my same phone number?  Please contact me via email (whatabtmary@yahoo.com) as i need to know what procedure to take to not only make sure I have the correct phone number but also to begin to gather evidence to put these people in jail.