Return and Delivery Information:

Your delivery and return is scheduled on 10/4/2012 by a
local courier between the hours of 9:00 a.m. and 5:00 p.m. If the driver is
unable to accept the return, pickup will happen within the next 5 business
days. Repackage the item in the original packaging along with your packing slip
and any parts or manuals. If you do not have the original packaging, please
place the item(s) in a box suitable for return pickup. Please have the return
boxed and ready for pickup at the location it was delivered.

If you would like the driver to leave your products you can
place a signed and dated note or simply click here to fill out the Driver
Release Agreement. The driver must take the note as proof of authorization. The
driver will determine if the unattended package can be left at the drop off
location.

Billing Information:

Since the same item(s) are being returned and delivered you
will not see any charges/credits on your original method of payment.

For the inconvenience, you will receive a refund of $26.50
back to your original method of payment. The time it takes for the credit to
post will vary depending on your credit card and/or bank type. In most cases,
you will see the credit posted within 72 business hours. A courtesy coupon in the
amount of $25 has been requested. You will receive the coupon via email within
48 business hours.

Sincerely,

Staples Customer Service

E-mail: support@orders.staples.com

Phone: 1-800-3STAPLE (1-800-378-2753)

Fax: 1-800-333-3199

Online: Staples Policy and FAQ’s: