So it is now 3:16pm and i am on hold waiting to speak wihtthepesonnel from the Expeian department…. I called the telephone number of:  1-866-853-0303 at 3:05pm to go over the experiancredit report…. spoke with Margaret   I told her about the dvd from columbia house($55.00) that I never ordered… about the charge for t-mobil that ineveer made  





Chat from Capital one on line services…
Hi and welcome to Capital One live chat! One of our specialist will be right with you.

You are now chatting with Lawrence.

Lawrence: Thank you for visiting Capital One’s website. My name is Lawrence, what questions can I answer for you about our online credit card offers?

you: Hi lawrence, i am trying to rectify a roblem witha credit crd that shuldhave been paid off in 2006,,, can you help?ti

you: a mortgage broker didnt pay it and it isstillshowing up on my credit report

Lawrence: I’ll be more than happy to help you to figure out the best way to get you the information you need. Who do I have the pleasure of chatting with today?

you: my name s Mary Jean Ziska

Lawrence: Hi, Mary.

you: hi lawrence…

Lawrence: Are you referring to your existing Capital One personal credit card account?

you: so i found my acount number…

you: no it shoudl have been closed in 2006

you: dnt kno wif it is stillactive or not

Lawrence: In that case you will need to contact our Customer Relations at 1-800-955-7070, they will have access to existing accounts and explain you the status of your account with us.

you: when i called and only ad a partial number to give the representatives. they allwanted my socialsecurity number… but i wont give that out.. nt goign through any more theft…

you: can i do anythign over teh internet?

Lawrence: Yes, Mary. If you’re enrolled online, you can check your account status online.

Lawrence: Let me send you the link.

you: thank you

Lawrence: Please click here to login to your online account.

you: what is the link if i have to download it at a late time?

Lawrence: No, Mary. You don’t have to download, you can use the above link to login to your credit card account online.

you: o.k. thanks i’;; try to contact hen via telephne or link bye

you: to print this chat…