Hello Maryjeanziska,
We’d
love to hear what you think of our customer service. Please take a
moment to answer one simple question by clicking either link below:
How would you rate the customer service you received?
Good, I’m satisfied
Bad, I’m unsatisfied
Here’s a reminder of what your ticket was about:
Jonathan Richardson, May-26 03:49 pm (PDT):
Hi Maryjeanziska,
Sorry
to hear about your situation! In general, Lookout is scanning for
malware, including trojans, worms, spyware, and other suspicious
software.
In particular, Lookout scans all apps, including inner
directories and files, on all phones – and also scans devices for any
files that are capable of being executed on the particular device.
Different device types (Android, Blackberry, Windows Mobile) allow for
different types of files to be executed on them so our scanning looks
for different types of files on those different platforms.
Lookout
doesn’t have the biometric voice recognition capability and we have no
plans to implement this in the near future. We are currently unaware of
any company that offers this sort of protection.
Thanks for using Lookout!
——————– Make sure to submit Feature Requests, Suggestions, and other thoughts and ideas to https://support.mylookout.com and feel free to check us out on Twitter at: http://twitter.com/lookout and Facebook at: http://www.facebook.com/mylookout.
Jonathan Richardson, The Lookout Team http://www.twitter.com/lookout http://www.mylookout.com http://www.facebook.com/mylookout
Maryjeanziska, May-26 12:41 pm (PDT):
I
want to speak with someone or contact someone who has the information
concerning biometric voice recognition soft ware.. in particular, a
program or some way of eliminating the uses of voice changing software
programs or spoofcard … Help… i have had my life destroyed by false
and fraudulent people on the phone. i was able to find a company who
will be able to get any real phone number when the number is blocked but
i cant find any scrubbing/filtering software to combat voice changing
abilities… thank you for your attention to this email. sincerely, mary
jean ziska ( www.mysearchforjustice.com ) maryjeanzska@mysearchforjustice.com/ whatabtmary@yahoo.com/maryjeanziska@mygingerbreadman.com
|